Education IT Support Specialists

The CLC are recognised LGFL Local Authority Users, providing support, training and advice for all LGFL resources that you may be currently subscribed to.

   

 

 

We continually support raising attainment for all users, our commitment and recognised support is validated by our repeat and new customers year on year. 

Why Choose? our service……..

  • Value for Money- Operating Best Price Practice
  • Transparency
  • Reactive Solutions
  • Customer Care
  • Qualified Experienced Technicians
  • Fully Vetted Staff
  • Integrity
  • Passionate
  • Education Focused
  • GDPR Compliant
  • LGfL Recognised Support and Associated Advisor

Our key responsibility, aim and focus is that we provide you with a fit for purpose IT infrastructure. The core element of our service being monitoring, maintenance and full IT support. Enabling teachers to focus on teaching and also providing learners with the tools and resources necessary to fulfil their potential.

Fundamentally our core service delivery is about improving and raising attainment. Be assured we do not gauge our level of support on how much you pay, but by the quality of the service that we provide with NO HIDDEN EXTRA’s. Large or small service plans all receive the same high level of support tailored for your needs. We will not compromise on our service delivery for profit. Where appropriate we encourage customers to reduce support our success working with you will reduce your expenditure overall.

Bespoke service plans can include onsite scheduled dedicated technicians supporting Dual Platform MAC and PC’s, daily, weekly or monthly. Tailored remote support allocation or fully inclusive or remote only. Secured data storage optional. Electronic helpdesk accessible Monday-Sunday. Manned help desk operational 07:30 – 17:30 Monday-Friday, prioritising all your service requests. Emergency response, technician attendance currently stands at 99% attendance within 2 hours, for those events that are outside anyone’s control. Providing regular service updates and reports validating how your support had been applied, with recommendations, guidance and impartial advice.

Our price plans are based on number of users, size of networks and level of support necessary for the smooth operation of your teaching and learning platforms. One service plan does not fit all. Contact us to arrange your FREE consultation. All works, products and services are supplied by the CLC on behalf of Enfield School Improvement & Early Years’ Service.